More than 60 campground and RV park operators, vendors and industry officials gathered in Chandler, Ariz. to attend the annual meeting of the Arizona Association of RV Parks and Campgrounds (Arizona ARVC).
The daylong meeting took place April 26 at Rawhide Western Town and featured panel discussions, seminars, a trade show with vendors, a silent auction and the association’s annual awards program, according to an announcement from the association.
“We had a great conference,” said Jo Ann Mickelson, Arizona ARVC’s executive director, who co-chaired the event along with Annette Weinell and Wendy Bykofsky of Rincon Country RV Resorts in Tucson.
The meeting included a legal-issues cracker barrel discussion with Melissa Parham of Williams, Zinman & Parham, P.C., a Scottsdale, Ariz.-based law firm that specializes in evictions and property law.
Dr. Mark Maciha of Northern Arizona University in Flagstaff taught a class on emergency planning, conflict management and controlling your emotions with customers, while representatives from Scottsdale-based National PEO addressed various questions involving employee relations. National PEO provides a wide range of human resources and payroll services.
Barb Youmans, senior director of education for the National Association of RV Parks and Campgrounds (ARVC), taught a session on using SWOT — strengths, weaknesses, opportunities and strengths — analyses to improve a business.
The trade show featured a dozen vendors, including Austin, Texas-based TengoInternet; Sturgis, S.D.-based Leavitt Recreation & Hospitality Insurance; San Diego, Calif.-based Park Brokerage Inc.; Niagara Falls, Ont.-based Mission Management Information Systems, which produces Campground Manager software; David Strait of Strait Answers; Phoenix-based Coin and Professional Equipment Co. (CPEC); Champion/Athens Park; and Arzada, a Phoenix-based company that produces the Cobalt Silver front desk reservation system.
The 2017 award winners included:
- J & H RV Park in Flagstaff, Small Park of the Year.
- Butterfield RV Resort & Observatory in Benson, Medium Park of the Year
- Orangewood Shadows RV Resort in Mesa and Black Rock RV Village in Brenda both won Large Parks of the Year
- Paradise RV Resort in Surprise, Mega Park of the Year.
- Michael Parham, of Williams, Zinman & Parham, P.C., a Scottsdale, Ariz.-based law firm that specializes in evictions and property law, received the Jack Denton Memorial Award.
- AGS/Texas Advertising — Supplier of the Year
Award-winning parks are chosen from entries submitted to Arizona ARVC’s board of directors. Park of the Year Awards are based on several criteria, including ratings by Good Sam, AAA and other qualified ratings businesses; amenities with photos and overall park appearance; quality of website and social media outreach; publications and promotions; awards and recognition as well as involvement with Arizona ARVC, national ARVC and other industry associations.
Also at the meeting, members of Arizona ARVC elected Joyce Tinseth of La Hacienda RV Resort in Apache Junction to the association’s board. She replaces Barbara Stafford of Apache Palms RV Resort in Tempe, who recently resigned.
Other board members include President Scott Swanson of the Gila Bend KOA; Vice President Saundra Bryn of The Desert’s Edge — The Purple Park; Secretary David Schenck of Leavitt Recreation & Hospitality Insurance; and Treasurer John Sheedy of Park Brokerage Inc.