INSIDE… KOA, Thor Collaborate on Campground Cleanup 4 Parks Look to the Sky with Stargazing Opportunities 14 Proper Insurance Key to Safeguarding Park Assets 16 Educational Programming Highlights Park Features 18 Strong Front Desk Critical to an Efficient Operation 20 How to Manage Camper Reviews in a Digital World 24 The remoteness of parks adds to their charm, but leave them exposed to Mother Na- ture’swrath,makingproperinsurancecoveragekey.Photocredit:CampinginOntario $2.50 U.S./$3.50 Canada The IndependentVoice of the North American Campground Business Vol. 50 No. 6 • June 2019