b'companies moving into the campingspace and either buying and renovat- Premier Campground Mgt. Addsing campgrounds or building themfromscratch.Thesearewonderful Reward Points Tool to Softwarecampgrounds. But the one issue I see,and maybe it is a bit of a point of con- Premier Campground Management We are constantly improving PCMcern, is that they tend to be more the (PCM),aproviderofcampground and adding features that help our cus-luxury RV resort kind of campground. reservation software, has added the tomers improve operations, efficiency,Sotheyreathigherpricepoints capability to give out reward points to and revenue, said Billy Chism, presi-$100 a night, $120 a night and $150 a its collection of features,night.according to company of-Again, this is in the Northeast and ficials.our part of the country. But I do havesome concern for a family on a mod- A product of Stainless NCA to Host Aspiring Ownersest budget that as new campgrounds SoftwareInc.,Premierget added into this mix there might Campground Management Workshop During Conferencenot be a place for them that they can isamobile-friendlyand An aspiring owners workshop will be heldafford.Thatsaconcernthatwere cloud-based software for inconjunctionwiththeNortheastCamp-keepingoureyeson.Asthesebig acceptingreservations ground Associations (NCA) 56th Northeastplayers come into the camping space and managing campsites. Conference on Camping, set to take placeand see that theres lots of money to The system allows park from March 19-21 at the DoubleTree by Hiltonbe made, are you also going to have owners to issue points to in Danvers, Mass., according to NCA officials.brandnewmomandpopcamp- guests based on: The 2020 NCA Aspiring Owners Workshopgrounds that come in at 40 or $50 aHow much they spend.night? How many nights they will take place on March 19 from 1:30 p.m. toWCM: And your thoughts on the RV stay at a park. Premier Campground Mgt. offers an array of options.5:15 p.m. and will include dinner that evening.industry, then? Whentheymakea You can read the workshops program byPuglisi:So,theRVindustryhas reservation, check-in/out or register as a dent of Stainless Software Inc. Like the goingtowww.campnca.org/PDF/2020-As-doneanamazingjobatbuilding new customer. rest of the system, reward points are pring.pdfsomethingateverysizeandevery Park owners also can control how easy to implement and dont come at an The event will include educational ses-price point for every possible type of many reward points are earned, how added cost to the park owner. This is an- sions with Mia Caetano Johnson of North-camper. There are just so many op- much each point is worth when points other example of how our business goal eastCampgroundBrokers;JackDay oftions for people that I actually think are activated and expire, and the mini- aligns with our customers business goal NorwaySavingBank;JayneCohen ofitsbecomeoverwhelmingforthe mum or maximum redemption limit perto attract more guests and book more Gorin+Cohen Consulting Group; Lisa Court-consumerwhichcanbeagood transaction. reservations. neyof Leisure Systems Inc., the franchisor ofproblem to have.Guests can then use the points just For more information or to schedule a Yogi Bears Jellystone Park Camp-Resorts;But if youre fifth-wheel shopping, like any other form of payment for any- personalizeddemonstration,visit and Nichole Poisson of Kampgrounds ofyoure looking at hundreds and hun- thingpurchasedthroughthesystem, www.PremierCampground.com or con- America Inc.dreds of options. Again, that can be a such as site reservations or point-of-sale tactChismatsales@premiercamp- To pre-register for the workshop, pleasegood thing, but I wonder if the com- purchases. ground.com or (855) 522-4369 WCM call Cyndy Zbierski, NCAs executive director,panies will eventually streamline their at (860) 684-6389.WCMofferings a little bit more now thatthings have normalized.A lot of people disagree with meabout this, but I also think a lot ofconsumers have purchased 40-, 42-,44-foot fifth-wheels and toy haulersoverthelastdecade.Ipersonallythink that as a lot of those consumersgo out to use them, they might end upwanting smaller, more maneuverablerigs.Imwonderingiftherellbeaswingbacktofocusingonsomeslightly smaller RVs in the future.And then the other trend were see-ing that Im really liking, is as thingshave normalized and sales are not ex-ploding,itseemslikesomeofthemanufacturers are really putting thefocus on quality. That, of course, is anincredibly welcome thing to see and Ihope they really keep pushing for-ward in that direction.EDITORSNOTE:Dealershipsandcampgroundsinterestedinretailing See YouattheCamp-ground can contact the Puglisispublisher,TimGolden,attim.golden#sourcebooks.com. WCMWOODALLSCM.com March 2020-39'