b'EDITORS NOTES By Ben QuiggleTime to Adjust as New Campers Flood MarketThere is no question that the current COVID crisis has madeRVing and camping in general the popular vacation option in 2020.You dont have to do much searching to find out how popularRVing and camping have become. Headlines in almost every mediasource tout the popularity of campgrounds and the simultaneousincreases in RV rentals. Some announce incredible surges in busi-ness that a mere year ago would have seemed impossible.What is driving all this? A couple of things: A public that, from allwe can tell, doesnt want to use an airplane right now and the factthat international travel has slowed tremendously as a result of theglobal pandemic.Want to take a cruise right now? Probably not. This pent-up desire to head outdoors is impacting campgrounds and the RV industry inincredibly positive ways. New RVers are hitting the road like never before, according to nu-merous sources in the RV park and campground sectors.In fact, one story that Woodalls Campground Management (WCM) came across claimsthat 80% of RV buyers at some dealerships were first-time buyers. And, at the same time, theRV Industry AssociationsJune shipment report released in late July noted that June was theRV industrys best month in almost two years.Of course, no one could blame you if you werent a little bit skeptical about how long thisboom might last. Certainly, economic factors will play a role in people buying RVs or spendingweekends at campgrounds. But the RV park and campground sector is in a prime position torebound from the COVID crisis in an even stronger position than when the crisis started. Withmany parks offering affordable ways to enjoy the outdoors, even if a family cant take thatplanned trip to Disney World, maybe they still can enjoy time at a local campground.However, the RV park and campground arena and the allied RV industry in general havework to do to ensure that all of these new campers entering the market have great experiencesthat give them the desire to come back again.For the RV industry, that means providing high quality, good customer service at the deal-ership and service down the road. That will give RV buyers a positive experience and the desireto upgrade or purchase another unit.For campground owners, it means that they may want to take a look at implementing pro-grams to help introduce new campers to the lifestyle. Maybe have employees show them howto hook up their RVs properly and give them the benefit of the doubt when it comes to ruleviolations.This is a time of growth for the wider industry and nothing ever successfully advances with-out some growing pains. It is up to everyone in the outdoor hospitality industry to make surethose growing pains lead to a stronger industry down the road. WCMwww.woodallscm.comSeptember2020 Vol. 51No. 9G & M E D I A LLC Publisher: Sherman GoldenbergGROUP Editorial Director: Gary GerardContact Information: Editorial Rick Kessler, Managing EditorSherman Goldenberg, Publisher rkessler@g-gmediagroup.comsgoldenberg@g-gmediagroup.com (734) 777-6830Office: (574) 457-3370 Gary Gerard, Editorial DirectorMobile: (574) 457-6637 ggerard@rvbusiness.comFax: (574) 457-8295 (574) 528-1275Ben Quiggle, Editorbquiggle@g-gmediagroup.com Jeff Crider, Senior EditorMobile: (574) 306-7781 campinginfosource@gmail.comFax: (574) 266-7984 (760) 469-5905Advertising:Ally Kollat, Account Wendy Thorne, AccountExecutive, National Ad Sales Executive, National Ad Salesakollat@g-gmediagroup.com wthorne@g-gmediagroup.comOffice: (574) 266-7980 Office (574) 266-7980or (800) 831-1076 ext. 11 or (800) 831-1076 ext. 14Art Direction:Trina Nissley, Art Directortnissley@rvbusiness.comAll general correspondence, circulation and display and classifiedsales inquiries may be directed to the following:Woodalls Campground Management, C/O G&G Media Group LLC, 2901 E. Bristol St., Ste. B, Elkhart, IN 46514Owners, managers or marketing directors of privately held U.S. campgroundsmay receive a free subscription upon request to Woodalls CampgroundManagementone free subscription per campground. Others may purchase subscriptions at these rates: $24.95 per year U.S. or $35.95 peryear in Canada. Contact Woodalls Campground Management, C/O G&GMedia Group LLC, 2901 E. Bristol St., Ste. B, Elkhart, IN 46514. Email: rvbusiness@rvbusiness.comWoodalls Campground Management is published monthly by G&G MediaGroup LLC at the above address.2 -September 2020 Woodalls Campground Management'