b"Campground Profilefrom page 27 market is also located right next door ebrations and appreciation trips for Watch Your Emotions. When cus-to the park, so guests can pick up fresh work colleagues, parents and group tomers complain, don't take it per-our guests and how they had more seafoodtocomplementwhatever outings. sonally!Addressthepointsfromaanxiety (because of COVID), she said. seafood they can catch on their own. They also made improvements to business perspective without lettingKal and Irina have also realized how Throughtheirinvolvementwith cater to people who are seeking an es- emotions get into the way.valuable it is to be on site when deal- other parks, Kal and Irina have also cape from the stresses of city life. We Keeplong-termandtransienting with local authori-ties over per- learned how to make their park more put in a meditation garden for people guests separate.Keep their lots in sep-mitsforexpansionsandother enticing to overnight travelers. We who want to be close to nature, Irina arate areas of the park. Vacationersprojects. They recently added several started learning from other parks by said. and long-terms guests seem to havecampsites,boostingtheparkto67 askingthem,WhatdoMillennials Kal and Irina have also developed a very little in common.sites.want to do? What do Baby Boomers few other kernels of wisdom they are Keep an eye on micro-trash. If theBeing there gives you more lever- want to do? Irina said. happy to share with their peers across park is immaculate, chances are in-age with local authorities, Irina said, Other park operators told Kal and the country, especially those who are coming guests will keep it that way,because you can deal with them face Irina about the importance of offering new to the RV park business:too.to face. unique activities, so they partnered Take Breaks! Make sure you and Pricing should be set in such a wayEach site at Seahaven Marine RV with fishing charters that offer every- your team have days off. Be it a walk thatyoualwayshaveafewemptyPark is large enough to accommodate thingfromladies-onlydeepsea on the beach, nap, mediation, or a spots except for the holiday week-an RV, as well as a boat and another fishingex-cursions,father-and-son road trip with your loved one, take ends.vehicle. The park also has a nine-slip trips, girls weekends out, bachelorette timeoffawayfromyourbusiness. Communicate with your neighbor-marina and a boat launch. A seafood and bachelor parties, graduation cel- You'll be better off.ing park operators and develop goodrelations with them. Don't feel likeother RV parks around you are com-petitors, Kal said. Find your nicheandyouwon'tcompete.OtherRVpark owners and managers are deal-ing with similar issues. We visit ourcompetitors office each year. We askthem if there is something we can doto help them. Work together. Share ad-viceandthatusefulcontact(youhave)whenyouareapplyingforaconstruction permit. Friendliness and good working re-lations with other parks go a long waybecause when one park fills up, theycan refer business to another park orparks that may still have campsitesavailable. The customer experience isalso improved by such referrals.Enjoythejourney. Thisisyourbusiness, but it is also your life. Findmoments to be happy about on a dailybasis. Don't forget about your familyand loved ones. WhileKalandIrinaarekeepingbusymakingadditionalimprove-ments to Seahaven Marine RV Park,they also plan to keep active with theirinternational careers to the extent fea-sible.I have a lot of knowledge and ex-perienceworkingondeepwaterdrilling rigs, Kal said, adding that oneobjective he has is to help pass on hisdecades of experience to the next gen-eration of oil industry workers.Irina, for her part, is keeping busywith her freelance interpreting workand cross-cultural training to buildbridges around the world using re-mote technology.Kal and Irina have also found thattheycanvisitwithpeoplefromaround the world even at their ownpark in Sneads Ferry. Weve had visi-tors from as far away as Alaska andSwitzerland, Irina said. We love tolook at our amazing Seahaven com-munity as a mini United Nations withrich traditions, cultures and experi-ences. WCMCALENDAR OF EVENTSNOVEMBER2-5: ARVCs Virtual Outdoor Hospitality Conference & ExpoOcean Center Daytona BeachDaytona Beach, Fla.Contact: (303) 681-0401 ext.120arvc.org/ohce16-19: Kampgrounds of AmericaInc.s Virtual ConventionContact: shuck@koa.net WCM32 -November 2020Woodalls Campground Management"