b'Smart Operationsfrom page 10request for Bitcoin or similar payment. RMS Unveils Refreshed Reservations PlatformKind-hearted people could unwit- RMS North America, a provider ofA brand-new market module thattingly turn thousands of dollars over to fully integrated, cloud-based reservation reduces reliance on manual system con-thieves like this. There is no question and property management systems in figurations by allowing users to browsethat there are probably a greater num- thehospitalityindustry,unveiledits through and activate more than 50 con-ber of legitimate needs today than there biggest update yet with features to make tures they need most to achieve their nected modules including SMS messag-has been in decades; however, be sure life easier for RV park and campground business strategies, said Reza Paydar, ing, guest loyalty, revenue managementto exercise an extra degree of caution operators, according to RMS officials. CEO of RMS North America. and more;before generously opening your wallet RMS revamped reservation manage- Key updates to RMS reservation sys-Pre-check-in and self-service check-and having it burst into flames. ment system was designed to meet op- tem include: in functionality through the guest portalerators needs in distribution, operationsA redesigned interface with fresh for faster, contactless guest experiencesPeterPellandistheCEOofandguestmarketing,andfeaturesa iconography and a customizable toolbar that are still personal;Pelland Advertising, a company that fresh,user-driveninterface.Thenew with shortcuts to frequently used fea- Enhancedsecurityprotocolsforhe founded in 1980 that has been version gives users the ability to activate tures for more intuitive navigation; guest data protection including two-fac-serving the family camping industry integrations and expand system func-OTA and guest upsell information tor authentication and better user pass-for nearly 40 years. His company spe- tionality themselves and includes en- addedtotheall-in-onereservation word management;cializes in building fully responsive hancements to other features. screen for greater insight into reserva- Quarterlyreminderstoreviewwebsites, along with producing a full Over the years, RMS has developed tions with less clicks; scheduled reports and remove any re-rangeoffour-colorprocessprintone of the most innovative hospitalityAdvanced dashboards, interactive ports that are no longer relevant to keepadvertising, for clients from coast to technology platforms for properties of all charts and default templates for front of- inboxes uncluttered.coast.LearnmoreaboutPellandtypes and sizes. This update increases fice, financial and marketing users to en- To learn more about the new system,Advertising at https://pelland.com/ value for our customers by enabling bet- ablemoredata-drivenbusiness headtowww.rmsnorthamerica.com.or see their ad in this issue. WCM ter access to the information and fea- decisions; WCMCanadian Investors AcquireRV Park in British ColumbiaPacificFrontierInvestmentsInc. release.(PFI) announced it has taken posses- The site currently has 77 full hookupsion of an RV park and campground lo- sites, 21 water and electric sites and 62cated in Parksville, British Columbia unserviced tenting sites. The propertyon Vancouver Island, according to a offers guests a heated outdoor swim-press release. mingpool,convenience/giftstore,This acquisition represents the third washrooms with hot showers, laundry,locationaddedtoCanadasnewest playground and horseshoe pits.brand of RV parks and campgrounds, PFI plans to upgrade and improveknown as Pathfinder Camp Resorts. thecurrentinfrastructurepriortoThe latest Pathfinder Camp Resort opening for the 2021 season. Improve-location is a 12-plus acre property lo- ments include upgrading the electricalcated on the Englishman River with equipment on each RV site to 30/50-low bank access to several swimming amp power, as well as increasing theholesandasandybeacharea.The water and septic service.property is quiet and peaceful yet its The company anticipates reserva-onlyminutesfromallshoppingin tions will open mid-January for springdowntown Parksville, according to the and summer stays.WCMRVIA Sees Wholesale RV CALENDAR OF EVENTSShipments Skyrocket 43% FEBRUARYTheRVIndustryAssociations 7-9: Carolinas Association of RV Parks(RVIA) November 2020 survey of man- and Campgrounds ConferenceufacturersfoundthattotalRVship- Embassy Suites by Hiltonments finished the month with 42,513 Myrtle Beach, S.C.units, an increase of 43.4% from the Contact: www.campingcarolinas.com/29,644unitsshippedinNovember industry-events2019.Ourmanufacturerscontinueto MARCHpost impressive RV shipment numbersas they work to meet the sustained de- 16-20: Wisconsin Campground mand for RVs, said RV Industry Asso- Owners Association Convention &ciation President Craig Kirby. And our Trade Showsurveydatashowsthisdemandwill Holiday Inn Hotel & Convention Centercontinue in 2021 with 61 million Amer- Stevens Point, Wisc. icans planning to take an RV trip in the Contact: (715) 344-0200WCMnext twelve months.TowableRVs,ledbyconventionaltravel trailers, totaled 38,485 units forthe month, an increase of 46.3% com-pared to last Novembers total of 26,297units. Motorhomes finished the monthwith 4,028 units, up 20.3% compared tothe November 2019 total of 3,347 units.Fortheyear,shipmentsstandat390,030 units, up 3% as the RV industrycontinues to overcome the nearly two-month shutdown this Spring due to theCOVID-19 pandemic.Park Model RVs finished the monthdown (-12.3%) compared to last Novem-ber with 270 wholesale shipments.WCM88 -February 2021 Woodalls Campground Management'