On March 25, 100 KOA Workampers gathered at the Nashville KOA for the first Workamper Boot Kamp training. Both new and experienced Workampers participated in a full day of KOA training to prepare them to be great campground employees, KOA stated in a news release.
Training topics included: KOA history, Rate Your Stay survey/Net Promoter Score, quality, facilities, Making it Great service initiative and recreation. The day concluded with a Virtual Job Fair, where Workampers learned about work opportunities from campground managers, asked questions and learned how to apply.
Workampers participated in the training from as far away as California and Ontario. Due to the large response to this Boot Kamp, KOA plans to host other regional trainings throughout the year.
Fred and Jenn Stott, managers of the Nashville KOA, hosted the Boot Kamp. Wendy Jensen, manager of the Las Vegas KOA at Circus Circus, and Mo Vandesteene, manager of theMyrtle Beach KOA, helped put on the Virtual Job Fair. Business Development Consultant Russ French provided a session on “Rate Your Stay Survey/Net Promoter Score” and “KampSight Reports to the Workampers.”
To learn how to participate in the next KOA Work Kamper Boot Kamp, or for further information, contact Jenny McCullough at [email protected] or (800) 548-7104, ext. 7478.