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RMS North America, a provider of cloud-based reservation and property management systems to the hospitality industry, has announced the launch of eight product innovations designed to maximize revenue and improve operational efficiency for outdoor hospitality customers, according to a press release.

“At RMS, we’re passionate about driving innovation and propelling the outdoor hospitality industry forward,” explained Fred Dominioni, chief revenue officer for RMS North America. “By listening to our customers, we were able to develop solutions to fit their specific needs while equipping them to adapt to new traveler demands and plan strategically for the year ahead.”

RMS’s latest improvements introduce a new level of efficiency and customization from both a guest booking experience and a property management perspective, according to RMS officials. Offerings include:

  • DIY Interactive Maps — Self-made interactive maps allow users to create and manage their property maps on their own.
  • Custom Workflow Creation — Users can now customize fields in the pop-up data window in order to suit their own preferences.
  • Direct Guest Communication — An updated message center helps users manage guest communication with two-way email, SMS and chat functionality in one place.
  • Guest Portal Upgrade — The enhanced Guest Portal features the ability for in-house guests to upgrade and purchase additional activities and services from their phones.
  • Interactive Documents — An enhanced document interface ensures important forms, documents and legal requirements are taken care of accurately and easily, noted RMS officials.
  • SEO Services — Tailored SEO packages offer a range of services for properties and websites of all sizes.
  • Flexible Rate Creation — Users can now manage rates with flexible features like day count, category level settings, easy overrides and automated triggers, like rates prompted on check-in.
  • Two-Factor Authentication — Properties can now configure two-factor authentication.
  • New Integration Partners — OTA Insight and POS Symphony have joined the RMS’ team of market-leading partners, providing RMS users with important integrations to optimize their tech stack.

To learn more about RMS, visit www.rmsnorthamerica.com.