Barbara Youmans

The National Association of RV Parks and Campgrounds (ARVC) has hired an expert in business and technology education and management to be the association’s new director of education.

Barbara Youmans, who begins her new position with ARVC Oct. 1, has more than 30 years of experience in education involving everything from college level teaching positions to teaching and managing corporate employee training programs for major organizations, including OpenWorld Learning and ARAMARK Educational Resources (AER), a subsidiary of the company that manages food and beverage and hospitality services for the National Park Service, according to a news release.

Youmans developed training programs for OpenWorld for new employees as well as programs for performance improvement, volunteer training, customer satisfaction and behavior management.

Youmans also has extensive experience developing training programs involving new computer technologies, having led AER’s effort to replace computer hardware, software and operating systems at more than 500 locations with new systems involving proprietary software.

While Youmans has not previously worked in the campground business, she specializes in developing programs to help business operators acquire the knowledge they need to implement best practices in their respective industries.

“I find ways to help business operators share their knowledge with each other thus providing learning opportunities and better business practices for everyone,” Youmans said, adding that her initial efforts will involve meeting with ARVC board members and gaining a sense of their immediate priorities as well as any changes they would like to make in ARVC’s education program offerings.

Youmans holds an MBA in Leadership from Colorado Christian University in Lakewood, a Mini MBA for non-profit organizations from the University of St. Thomas in Minneapolis, Minn.; and bachelors of science degree in Mathematics with Teaching Certification from Northern Michigan University in Marquette.

Youmans replaces Cheryl Smith, who left ARVC earlier this year to become general manager of Yogi Bear’s Jellystone Park in Bloomington, Ind.

Based in Larkspur, Colo., the National Association of RV Parks and Campgrounds represents privately owned campgrounds, RV parks and resorts across the United States.