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Home Industry News

CCRVC Intros AI Chatbot to Help Member Services

Rick Kessler by Rick Kessler
August 21, 2023
in Industry News
0
CCRVC logo
CCRVC logo

The Canadian Camping and RV Council (CCRVC) has announced a strategic partnership with Insider Perks, a marketing firm specializing in the outdoor hospitality industry, and its AI chatbot tool, Campy, according to a press release.

Unlike its customary role in campgrounds and RV parks, the Campy integrated on CCRVC’s website takes on the persona of a dedicated member services representative. It’s designed to cater to both current members — answering queries at any hour — and potential members, guiding them through the benefits of aligning with CCRVC.

Campy also serves as an informational hub for consumers eager to venture into Canada’s vast camping adventures, states the release. For media and legislative stakeholders, it provides a window into CCRVC’s pivotal role, its advocacy efforts and the broader implications of tourism in the nation’s socio-economic fabric.

“The integration of Campy is a reflection of our continuous commitment to enhancing member engagement and service quality,” noted Cara Csizmadia, president of the association. “With this technology, we’re optimizing our outreach, ensuring that our members and potential members have a resource that’s both informative and accessible around the clock.”

Visit CCRVC’s official website to experience Campy firsthand.

If you’re intrigued by the potential of integrating an AI chatbot into your campground or business, reach out to Brian Searl, the founder of Insider Perks, directly. Schedule a personalized demo or explore more by clicking here.

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