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Park Focus: UcamP Automates the RV Experience

Park Focus: UcamP Automates the RV Experience

When campers pull into the 10-site UcamP Express campground off Interstate 57 in Salem, Ill., the first notable observation will be the absence of any staff or management. Instead the campground — with its 60-foot, paved, pull-thru sites — greets campers with an...
WCM: TACO Conf. Gives Owners Chance to Learn, Connect

WCM: TACO Conf. Gives Owners Chance to Learn, Connect

First impressions are important. So why do so many campgrounds staff their front desks with inexperienced people who lack critical telephone and communication skills? “Often, we find owners put the lowest paid employee at the front desk. Why are we doing that?” asked...
Peer-to-Peer Rental Mrkt. Hot as New Players Enter

Peer-to-Peer Rental Mrkt. Hot as New Players Enter

Not long ago, the mention of “peer-to-peer” rentals was a dirty word inside RV industry circles. One executive of a leading peer-to-peer firm once shared the chilly reception she claimed to have received from some RV manufacturers during what turned out to be the...
KOA Continues Campground Advocacy

KOA Continues Campground Advocacy

Since the onset of the COVID-19 pandemic, Kampgrounds of America Inc. (KOA) has been working to keep campgrounds open and operating in both the U.S. and Canada. This work is ongoing amidst increasing restrictions in Ontario and in an effort to be proactive for any...